The theory of customer centricity or customer centric organization was born in 1954 when Peter Drucker in his classic “The Practice of Management” said “it is the customer who determines what the business is, what it produces and whether it will prosper”.
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5 Reasons why Reverse Logistics is important for your Business
December 25, 2021
In this pandemic-stricken world today, e-commerce business has grown leaps and bounds as compared to the traditional retail businesses.